Last Updated: 9/25/2023

At Venus Room, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our lash and brow studio located in New York State and use our services. By accessing our studio and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit Venus Room, LLC or use our services:

a. Personal Information: We may collect personal information such as your name, contact information (email address, phone number), and payment details when you make appointments, purchase services, or contact us.

b. Lash and Brow Information: To provide the best services, we may collect information about your lash and brow preferences, treatments, and any relevant medical history that could impact your appointments.

c. Website and Analytics Information: When you visit our website, we may collect non-personal information such as your IP address, browser type, device information, and usage data. We may use cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. Appointment Management: To schedule and manage your lash and brow appointments and provide the services you request.

b. Customer Support: To respond to your inquiries, provide customer support, and address any concerns or issues you may have.

c. Marketing and Promotions: To send you promotional offers, updates, and newsletters, with your consent. You can opt-out of these communications at any time.

d. Improving Services: To analyze customer feedback and behavior, allowing us to improve our lash and brow services and customer experience.

e. Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes, as well as to protect our rights, privacy, safety, or property.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following:

a. Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processing, appointment scheduling, and marketing services.

b. Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal processes, or to establish or exercise our legal rights or defend against legal claims.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of the transaction.

4. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

You have the right to:

a. Access and Correct Your Information: You can access and update your personal information by contacting us.

b. Opt-out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions in our emails or by contacting us.

c. Delete Your Information: You can request the deletion of your personal information, subject to legal and regulatory requirements.

6. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us:

Venus Room, LLC

336 West 37th st, Suite 1190 New York NY 10018

hello@venusroomstudio.com

(332) 264 9607

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top.

By continuing to use our services after any changes to this policy, you acknowledge and agree to the updated terms.

Thank you for choosing Venus Room, LLC for your lash and brow needs. Your privacy is important to us, and we are committed to maintaining the trust you place in our studio.